Terms & Conditions

1. Service Overview

RORR enables esports fans to directly support teams and players through real-time donations, quizzes, Cheerful cards, and interactive overlays, accessible via our web app and Chrome extension.

2. Eligibility

You must be:

• At least 13 years old (or the minimum age of digital consent in your jurisdiction, such as 16 in the EU/UK).
• Authorized to accept these Terms in your country.

Minors under 18 must have parental consent.

3. User Accounts

You agree to:

• Provide accurate information during registration.
• Keep your account credentials secure.
• Notify us promptly at support@piepie.co of unauthorized account activity.

You are responsible for all actions under your account.

4. Donations, ENERGY, and Refunds

4.1 Donations & ENERGY Usage

• Donations and ENERGY usage are voluntary and final once used.
• Teams generally receive 70% of the donation, with the remainder covering fees.
• We are not responsible for how teams use donations.

4.2 Recharge Refunds

• You may request a refund if the purchased ENERGY remains fully unused.
• If any amount of ENERGY has been used for a donation, Cheerful, or any paid feature, the entire balance becomes non-refundable.

Example: Recharge 10,000 ENERGY → Use 100 → Remaining 9,900 ENERGY is non-refundable.

4.3 Unauthorized Transactions

Report suspected fraud at support@piepie.co. Verified fraud may be refunded.

4.4 Refund Processing

Approved refunds are processed to the original payment method within 7–14 business days.

5. Virtual Goods & Content

All sales of digital goods (e.g., stickers, boosters, Cheerful cards) are final after delivery, except for technical defects.

6. Community Guidelines

6.1 Respectful Conduct

• Be kind to players, teams, and other fans.
• No harassment, hate speech, or personal attacks.
• No spam or abusive content.

6.2 Fair Play & Integrity

• No cheating, fraud, or disruptive behavior.
• Keep your content esports-relevant.

6.3 Moderation & Reporting

We may suspend or remove accounts violating these rules. You can report abuse via the platform or by email.

7. Cookies & Tracking

7.1 What We Use

We use cookies for:

• Essential service functionality
• Analytics and performance measurement
• Personalizing content and ads (optional, consent required)

7.2 Your Choices

You can manage cookie settings in your browser. For California residents, see Section 16 for your opt-out rights.

8. Intellectual Property

All platform content and technology are owned by RORR or licensed to us.

You retain ownership of your original user content but grant us a license to display it within the platform.

9. Platform Availability

We strive to provide stable services but do not guarantee uninterrupted access. Features may change without notice.

10. Third-Party Services

RORR integrates with streaming platforms (e.g., Twitch, YouTube). We are not responsible for their availability or policies.

11. Privacy & Data Protection (GDPR & CCPA Compliance)

We process your data according to:

• The General Data Protection Regulation (GDPR) for EU/UK users
• The California Consumer Privacy Act (CCPA) for California residents

Your rights include:

• Access, correction, or deletion of your personal data
• Restrict or object to certain data processing
• Data portability
• Withdraw consent at any time
• File a complaint with your data protection authority

California residents also have the right to:

• Know what personal information we collect
• Request deletion of your data
• Opt-out of the sale or sharing of your data (we do not sell personal data)
• Not be discriminated against for exercising your privacy rights

For details, see our Privacy Policy.

12. International Data Transfers

If you access the Service outside Korea, your data may be transferred to and processed in Korea or other countries.

We use lawful safeguards such as Standard Contractual Clauses for data transfers where required.

13. Disclaimer of Warranties

The Service is provided “as is,” without warranties of any kind.

We do not guarantee uninterrupted service, error-free operation, or results.

14. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages.

Our total liability is capped at the amount you paid to us in the last 12 months.

15. Termination

You may stop using the Service at any time. We may suspend or terminate your account for breach of these Terms.

16. California Privacy Rights (CCPA)

If you are a California resident, you may exercise your rights by contacting support@piepie.co.

We currently do not sell personal data under the CCPA.

To opt-out of data sharing for targeted ads (if applicable in the future), please contact us.

17. Changes to These Terms

We may modify these Terms. Significant changes will be notified in advance. Continued use after updates indicates acceptance.

18. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Republic of Korea.

Disputes will be resolved in the courts of Seoul, Korea.

19. Contact Us

For questions regarding these Terms or your privacy rights, contact:

• Email: support@piepie.co
• Website: https://rorr.club